FAQ

In the catalogue, choose a course and a date and click “Book this date”. Fill in the buyer’s details, and any other participants’ names if you like, and choose how to pay. You receive the order confirmation by e-mail straight away.

By payment card – we confirm your seat as soon as you pay.
By bank transfer – we send a proforma invoice with a QR code, payable within 5 days.
For selected dates, companies can also choose an invoice after the course, payable within 14 days.

Yes. In the registration form choose “Company” and enter the company ID – for Slovak companies we fill in the name and address from the register automatically. You can also add your purchase order number and we will state it on the invoice.

All prices on the website include VAT. For companies, the order summary also shows the amount excluding VAT.

Yes. When you order at least 3 seats for one date, a 10 % discount is applied automatically. Some dates also have an early-bird price. Discounts cannot be combined – you always get the better one.

Yes, you can register several participants in one order. You can also add names and e-mails later – just write to us.

The easiest option is to send a replacement – tell us about the change of participant at least 2 days before the start; it is free of charge. You can also move to another date or cancel under our cancellation policy.

We decide whether a course runs no later than 7 days before it starts. If we cancel it, we offer another date or refund the full amount.

Join the waiting list. When a seat becomes available, we will e-mail you an offer valid for 24 hours. If a course has no date yet, you can ask to be notified when we schedule one.

An online course runs live with an instructor, not as a recorded video. We e-mail you the joining link and instructions before the course and you get a reminder before each session. You will need a computer, a stable connection, a headset with a microphone and ideally a camera.

Your own laptop, unless the course says otherwise. If the course requires installing software or an account with a service, we will send you instructions in advance.

Yes, if you attend at least 80 % of the course. You can download the certificate in the customer area after the course ends.

In the customer area (My account). You sign in without a password – enter your e-mail and we will send you a sign-in link. There you will find your orders, documents to download and your certificates.

Yes. We adapt the content to your tools, data and your team’s level – at your office, at ours or online. Send a no-obligation enquiry via the For companies page and we will get back to you within 2 working days.